Refund Policy for Wait4Ads Digital Services
Effective date: 11 October 2025
Overview of Our Refund Policy
At Wait4Ads, we want you to be confident about your purchase. Because our product is a digital listing & promotion service, access typically begins immediately after payment. Still, we offer a short, fair window for refunds to cover mistaken or problematic purchases. This policy applies to all paid classified ad promotions and digital services on Wait4Ads in India.
Refund Eligibility (within 5 calendar days)
- Purchased by mistake or selected the wrong plan (contact us ideally within 3 days).
- Unable to access the paid features after successful payment.
- Duplicate charge for the same order.
What is Not Eligible for Refund
- Requests made after 5 calendar days from purchase.
- Substantial use of paid features (e.g., multiple ads listed or social promotions already posted).
- Accounts breaching our Terms of Service (spam, abuse, fraud).
How to Request a Refund
Submit your request via our Contact Form within the 3–5 day window and include:
- Order ID / transaction reference
- Registered email / phone
- Plan purchased & purchase date
- Brief reason (e.g., mistaken purchase)
What We Refund
- Mistaken purchase (within 3 days): Full refund if services haven’t been used.
- Requests on day 4–5: Full or pro-rated refund at our discretion based on usage (ads listed, promotions completed).
- Duplicate/failed charges: Full refund of the duplicate/failed amount.
Note: Payment gateway fees or currency conversion charges (if any) may be non-refundable per the processor’s rules.
Refund Processing Time
Once approved, we initiate your refund within 1–2 business days.
Your bank or payment provider may take 5–7 business days to credit the amount to the original payment method.
Subscription Renewal & Cancellation
Plans (Quarterly/Half-Yearly/Yearly) do not auto-renew unless stated otherwise. If auto-renewal is enabled in the future, you can cancel anytime before the renewal date from your account or by contacting us. Renewals already processed are subject to this policy.
Chargebacks & Policy Changes
Please contact us first through the Contact Form. Filing a chargeback without contacting us may delay resolution.
Changes to this Policy
We may update this policy to reflect operational or legal changes. The latest version will always be available on this page.
This page is for transparency and customer support and does not limit any rights you may have under applicable law.